Microsoft Teams is a powerful collaboration tool that allows teams to communicate and work together seamlessly. One of the most important components of a Teams deployment is the Session Border Controller (SBC). SBCs are used to secure and control the flow of traffic between Teams clients and the PSTN or other external networks. In this article, we’ll guide you through the process of deploying an SBC on Microsoft Teams using the Microsoft Teams admin center.
Step 1: Configure the SBC
The first step in deploying an SBC on Microsoft Teams is to configure the SBC itself. This includes setting up the IP address, ports, and other basic settings. Make sure that your SBC is properly configured and that it can communicate with the Microsoft Teams service.
Step 2: Create a new PSTN Gateway
In the Microsoft Teams admin center, navigate to the PSTN gateways page and create a new PSTN gateway. This will allow you to connect the SBC to the PSTN network and enable calling features such as caller ID and call routing.
Step 3: Create a new PSTN Usage Record
In the Microsoft Teams admin center, navigate to the PSTN usage page and create a new PSTN usage record. This will allow you to assign the PSTN gateway to specific users or groups, and also to configure call routing and other features.
Step 4: Test the SBC
Once your SBC is configured and connected to the PSTN network, it’s important to test it to ensure that it’s working properly. Make a test call to ensure that the SBC is routing calls correctly and that audio quality is good.
Conclusion:
Deploying an SBC on Microsoft Teams is a straightforward process that can be completed in just a few steps. By properly configuring the SBC and connecting it to the PSTN network, teams can enjoy secure and reliable communication with external networks.
Frequently Asked Questions and Answers:
Why do we need an SBC in a Microsoft Teams deployment?
An SBC is used to secure and control the flow of traffic between Teams clients and the PSTN or other external networks. It also allows for features such as caller ID and call routing.
How do I know if my SBC is configured correctly?
You can test your SBC by making a test call to ensure that it’s routing calls correctly and that audio quality is good.
Can I assign the PSTN gateway to specific users or groups?
Yes, you can assign the PSTN gateway to specific users or groups by creating a new PSTN usage record in the Microsoft Teams admin center.
Can I configure call routing and other features on the SBC?
Yes, you can configure call routing and other features by creating a new PSTN usage record in the Microsoft Teams admin center.