Direct routing is a feature in Microsoft Teams that allows users to make and receive phone calls using the Teams platform, while also leveraging their existing PSTN (Public Switched Telephone Network) infrastructure. This means that instead of using the traditional …
Microsoft Teams is a powerful collaboration tool that allows teams to communicate and work together seamlessly. One of the most important components of a Teams deployment is the Session Border Controller (SBC). SBCs are used to secure and control the …
Microsoft Teams is a powerful communication tool that allows businesses to easily collaborate and communicate with their employees and clients. One of the features that Teams offers is the ability to create call queues. Call queues are a great way …
Personalization in e-commerce is no longer just a fancy add-on; it’s become the cornerstone of online success. This shift reflects the changing dynamics of consumer expectations. E-commerce, with its vast array of options, can overwhelm shoppers. They crave a shopping …