How to Create Calling Policies Using Teams Admin Center

As a company grows, it becomes more important to ensure that employees are using company resources, such as Teams, in a manner that aligns with company policy. Teams Admin Center provides administrators with the ability to set and enforce policies for voice and video calls, to ensure that Teams is used appropriately in the workplace.

Understanding Teams Admin Center

Teams Admin Center is a central location where administrators can manage Teams settings and policies for their organization. This includes the ability to control settings for voice and video calls, such as calling plans and policies.

Setting Up a Calling Policy

To set up a calling policy in Teams Admin Center, follow these steps:

1. Log in to Teams Admin Center.
2. Select the “Calling” section.
3. Click the “Policies” tab.
4. Create a new policy by clicking the “New policy” button.
5. Enter a policy name and description.
6. Configure the policy settings as desired.
7. Assign the policy to one or more users or user groups.
8. Save the policy by clicking the “Save” button.

Types of Calling Policies

There are several types of calling policies that can be set in Teams Admin Center, including:

1. Audio and video call policies: Control settings for voice and video calls, such as call forwarding, simultaneous ringing, and voicemail.
2. Dial-in conferencing policies: Control settings for dial-in conferencing, such as access numbers, PINs, and caller ID.
3. Emergency location policies: Control settings for emergency location information, such as country or region.

Assigning Policies to Users

Once a calling policy has been created, it can be assigned to one or more users or user groups. To assign a policy, follow these steps:

1. Log in to Teams Admin Center.
2. Select the “Calling” section.
3. Click the “Policies” tab.
4. Select the policy you want to assign.
5. Click the “Assign policy” button.
6. Select the users or user groups to which you want to assign the policy.
7. Save the policy by clicking the “Save” button.

Monitoring Policy Compliance

It is important to monitor policy compliance to ensure that employees are using Teams in accordance with company policy. To monitor policy compliance in Teams Admin Center, follow these steps:

1. Log in to Teams Admin Center.
2. Select the “Compliance” section.
3. Click the “Policy compliance” tab.
4. Review the policy compliance report to see which users are compliant with company policies.

Conclusion

By setting and enforcing calling policies in Teams Admin Center, administrators can ensure that Teams is used appropriately in the workplace. This can help to protect company resources and promote responsible usage of Teams by employees.

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